Warranty (Time and Details)

At Hikpoo.com, we aim to provide high-quality products and services to our valued customers. To ensure your peace of mind, we offer a product warranty under specific terms and conditions.

Warranty Time Frame

• The warranty period varies by product type and brand. The specific warranty duration is mentioned in the product description.
  • Electronics & Gadgets: Typically 6-12 months.
  • Accessories & Peripherals: Typically 3-6 months.

Warranty Coverage

Our warranty covers the following:

1. Manufacturer Defects: Issues with material or workmanship.
2. Functional Problems: Faulty operation not caused by misuse.

What is Not Covered

The warranty does not cover:

1. Damage due to misuse, accidents, or unauthorized modifications.
2. Wear and tear, scratches, or aesthetic damage.
3. Consumable parts like batteries, cables, or adapters unless specified.
4. Damage caused by natural disasters (e.g., floods, fires).

Warranty Claim Process

Contact Us:

• Reach out to our support team at 01700000000 or email hikpoo@admin.com with the issue details, order number, and proof of purchase.

Inspection:

• Once your claim is registered, we may require you to send the product for inspection or visit a designated service center.

Resolution:

• If the product defect is covered under warranty, we will repair, replace, or refund the item based on the situation.

Important Notes

• Customers must retain the original purchase receipt and warranty card (if applicable).
• Warranty services may require additional time depending on the complexity of the issue and availability of parts.
• For third-party brands, warranty claims may be processed directly by the manufacturer or their authorized service centers.

Need Help?

For any warranty-related inquiries:

• Phone: 01700000000
• Email: hikpoo@admin.com

We are here to ensure your satisfaction with every purchase at Hikpoo.com!